Privacy Policy

Effective Date: 01.01.2025

Impact First LLC dba ImpactXTech ('ImpactXTech,' 'we,' 'us,' or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.impactxtechnology.com and engage with our IT staff augmentation services.

1. Information We Collect

We may collect information when you fill out our contact form, request information, or engage with our services. This includes personal details provided through direct interactions on our website, email communications, or service inquiries.

1. Personal Information

   We collect personal information, including:

   • Identifiers: Name, email, phone number, company details, and job title.
   • Business Information: Project requirements, client needs, and contractual agreements.
   • Billing Information: Payment details for service agreements (processed securely by third-party payment providers).

2. Technical and Usage Data

   We automatically collect data such as:

   • IP address, browser type, and device details (for security and analytics).
   • Cookies & Tracking Technologies (to enhance user experience and analyze website performance).

2. How We Use Your Information

• Provide staff augmentation services.
• Respond to inquiries and support requests.
• Improve website security and functionality.
• Send marketing communications (with opt-out options).
• Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell personal data. We may share data with:

• Service Providers (e.g., cloud storage, payment processors).
• Legal Authorities (if required by law or to protect our business).

4. Your Privacy Rights (CCPA & GDPR Compliance)

If you are a California resident, you have rights under the CCPA, including:

• Right to Know: Request details about how we use your data.
• Right to Delete: Ask us to delete personal data (unless legally required to retain it).
• Right to Opt-Out: Choose not to have personal data shared for marketing.

If you are an EU resident, GDPR grants you rights such as:

• Right to Access & Correct Data
• Right to Data Portability
• Right to Erasure (Right to Be Forgotten)

To exercise these rights, contact us at: contact@impactxtechnology.com.

5. Employment and Deployment Clause

ImpactXTech directly employs IT professionals who are deployed to client organizations. While they remain employees of ImpactXTech, clients are responsible for managing them day-to-day per the scope of their work. ImpactXTech maintains performance standards and ensures that all professionals meet quality expectations and contractual obligations.

Background Checks & Compliance: ImpactXTech may conduct background checks, skill assessments, and compliance verifications on all IT professionals before deployment. However, clients remain responsible for additional security clearances or industry-specific compliance requirements.

6. Work Performance Disclaimer

ImpactXTech ensures that all IT professionals meet required qualifications, but we do not guarantee their performance or project outcomes. Clients are responsible for:

• Overseeing the daily work of placed professionals.
• Ensuring compliance with security and operational policies.

7. Data Security

We implement industry-standard security measures, but no system is 100% secure. Clients are responsible for maintaining security protocols for staff placed within their organization.

Data Ownership & Security: ImpactXTech does not claim ownership over any proprietary data, intellectual property, or code developed by deployed professionals under client contracts. Clients remain responsible for enforcing their internal data security and confidentiality policies.

8. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website.

12. Contact Us

For privacy-related inquiries, contact: